Product Help

ZEEQ

Can I use ZEEQ as a speaker without going to sleep?

Yes, you can use the ZEEQ app to turn the ZEEQ speakers on, set a timer and select music to listen to. You can put ZEEQ into 'speaker mode' an...

ZEEQ

Music is coming from my phone and not from ZEEQ. Why?

If the music is not playing through ZEEQ, here are some things to try: Check that ZEEQ is connected to Bluetooth on your phone. In the Bluetoo...

ZEEQ

How can I use ZEEQ without using the ZEEQ app? (5-click and Auto Start)

5-Click Mode You can use the ZEEQ Remote to start and stop sleep. You must first configure "5-Click" in the ZEEQ app. Enable...

ZEEQ

Can I use ZEEQ just to listen to music without using the ZEEQ app? (ZEEQ Speaker Mode)

Speaker Mode: To enable "speaker mode" press the power button three times in two seconds. LED 2 will turn blue for a moment. *The ZEEQ ap...

ZEEQ

My ZEEQ Remote is blinking red and white. Why is this?

ZEEQ cannot be used while charging. If you attempt to charge ZEEQ while in sleep mode you will see red and white blinking on the remote as well...

ZEEQ

How can I check the battery status for ZEEQ?

You can see the battery status of ZEEQ in the ZEEQ app by clicking on the settings (the 3 stacked lines in the top left of the app). Once press...

ZEEQ

How do I use the ZEEQ remote?

To power the ZEEQ on or off, press and hold the power button until the light changes (on or off). To adjust the ZEEQ volume click the ...

ZEEQ

How can I tell the status of ZEEQ?

When ZEEQ is in "wake" mode, the LED on the ZEEQ remote will be green. When ZEEQ is in "sleep" mode, the LED on the ZEEQ remote will be blue fo...

ZEEQ

How do I use ZEEQ?

You will always find the current ZEEQ instructions in the ZEEQ app (available here: https://rem-fit.com/apps).

ZEEQ

How do I set up or create a ZEEQ account?

If you already have a REM-Fit account from your REM-Fit Active, you can use the same credentials to log in to ZEEQ. If you have forgotten your RE...

ZEEQ

How do I charge ZEEQ?

Using the included USB cable and charging adapter, plug the usb cable into the ZEEQ remote. While charging you will see a red blinking light on the...

REM-Fit Sleep Monitor

Is the REM-Fit Sleep Monitor a medical device?

While the REM-Fit Sleep Monitor is incredibly accurate, it is NOT a medical device. Any information provided by the REM-Fit Sleep Monitor app s...

REM-Fit Sleep Monitor

How accurate is the REM-Fit Sleep Monitor?

When properly placed on your mattress, the REM-Fit Sleep Monitor is incredibly accurate. In our tests it is nearly as accurate (like 98-100% a...